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FORT MYERS — The dreaded envelope comes in the mail.
The hospital bill and the abbreviations, the charges and the adjustments, and the bold letters near the bottom that say “pay this amount.”
The Lee Memorial Health System, a four-campus public hospital in Lee County, has unveiled a new patient billing website so patients can better understand their bills and ask for help.
The website is www.MyLeeBill.org, and it includes a sample bill with explanations about each section, along with animations that break down the billing process.
Another section addresses what patients can do if their insurance carrier declines to cover a procedure, including sample letters to appeal coverage denials. There’s also a “get personalized help” section where patients can schedule an appointment with a financial representative at the hospital.
“The Lee Memorial website has always had pages dedicated to patient bills, and we wanted to enhance … Read More »